You will be recommended by us!!!
Diane and Tom Bentley
Naomi & Markus Spotts
Vincent and Nayara Kish
The service was personal and friendly. They are extremely knowledgeable and have obviously been in the business for a long time.
From what I saw on display they have a good selection of tuxes: black, gray, white, and even brown.
I’d recommend Ted Barry’s any day of the week and twice on Sunday (on which they’re closed).
Ted Barry made us feel welcomed and showed so much interest in getting the guys measured and fitted. We were comfortable. Some of the groomsmen were all over NY, Orlando and Pennsylvania but he explained to us how to get the standard tux measurements done and telephoned them in according to the chart he gave us. WEDDING DAY my hubby and the guys had on the most perfect fit and style tuxedos. Amazing people to do business with. They even gave us a free gift as we ordered 6 tuxedos in total ….my hubby’ tux was free !! #happy customers#. We travelled 35 minutes one way to Deerfield Beach from where we lived and it was well worth it….despite the fact that we had lived only 8 minutes away from men’s warehouse.
The experience was great. As a black couple walking into that store we had our own reservations but was made to feel and think otherwise….Thank you Ted Barry!!!!!
The owners were professionals – not like the “chain” stores with no customer service skills. The seamstress was the absolute best. My husband will look so handsome on July 3rd!! I give this store the highest ratings and if the need arises, I would go back to them in a NY minute!!!
Anyway, Carol was a wealth of information and suggestions – that’s one really knowledgeable lady! Ted did the measuring, but Carol was there looking over his shoulder (so to speak), and suggesting adjustments (“That doesn’t look right, let him try a larger size”; “Not bad, but let’s see how he looks in a slightly darker shade”). We really appreciated her suggestions, and even though some things were not “traditional” she had no problem with my wife’s and daughter’s decisions.
My daughter even went back AFTER we placed the order, and changed some of the colors. No big deal for Carolyn. Changes made with a smile.
I would note that in most shades they have bow ties and pre-tied ties (unfortunately, no tie-it-yourself ties, which I prefer). I wanted a bow tie, but it wasn’t available in the shade the ladies picked. Oh well – nothing to lose sleep over.
Several other customers we present while we were and she handled them all with courtesy and efficiency. I was impressed with her ability to relate to her customers. Indeed the negative reviews I have read seem totally inconsistent with our experience.
If I had to find something to complain about, it would be that the white patent leather shoes I wore were a little uncomfortable (something not uncommon with such shoes). My wife put some padding inside the heel, and that made the shoes work better. But for the three hours I had to wear them, it was only a minor distraction.
I’m realistic, and I know better than to be unrealistic in expectations. For example, they have business hours, and it’s unreasonable to expect a business to open up outside those hours, even if it’s an inconvenience for the customer. Yet Carol stayed a little bit late when we picked up our tuxes, just to be sure we were happy, and she seemed like a gracious hostess the whole time.
They expect everything to be returned the first business day after the wedding. That’s fair. They have to recycle everything for new customers, and we really had no need for them after the wedding.
I gave them top rating in all categories, but I’d add a 6th star for service, primarily because Carol was so gracious and helpful.
So, thank you, Carol, and in case you might not recognize who I am, my daughter was the bride with the green hair (funny, because there’s no Irish in our lineage).